acqValue chartered certified accountants


Privacy


This policy explains how we use personal information we collect about you.

What information do we collect about you?

We collect information about you when you register with us via our website or when you instruct us to provide you with accounting and related services.  We collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions.  Website usage information is collected using cookies.

How do we use the information about you?

We collect information about you to enable us to provide the services you request and if you agree, to inform you about other products and services we think may be of interest to you.

 

We use your information collected from the website to personalise your repeat visits to our website.

 

We sometimes partner with other professionals and specialists in order to ensure our clients get the best service.  In these cases and with your consent, we may pass your details on to our partners so that the service can be provided to you.

 

acqValue Limited will not share your information for marketing purposes with third parties.

 

Under money laundering regulations we must conduct various checks on all clients. This includes verifying identity and may involve searches of various databases to check information provided to us.  Under the regulations, we are not allowed to act for any client until the checks have been completed. Clients’ records must be kept for at least six years after we cease to act for them.

Duty of confidentiality

Accounting and tax professionals have a duty of confidentiality to their clients and this applies without limit to all client information.  This means that acqValue Limited will not disclose client information to third parties unless there is a legal or professional right or duty to disclose.

Marketing

We will from time to time send you information about our services.  You will be given the opportunity to opt out at the time you are contacted.  You can opt out of any marketing at any time by emailing enquiries@acqValue.com.

Access to your information and correction

You have a right to request a copy of information that we hold about you.  If you would like a copy of some or all of your personal information, please email enquiries@acqValue.com or write to us at the following address:

 

acqValue Chartered Certified Accountants

Access Request

2 Lansdowne Road

Croydon

Surrey

CR9 2ER

 

We may make a small charge for this service.

 

We want to make sure that your personal information is up to date, so you may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.  This information is used to track visitor use of our website and to compile statistical reports on website activity.  For further information visit www.aboutcookies.org or www.allaboutcookies.org.

 

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites.  This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will announce any updates on our website. Our privacy policy was last updated on 1 May 2015.

How to contact us

Please contact us if you have any queries about our privacy policy or information we hold about you by email to enquiries@acqvalue.com or write to us at:

 

acqValue Chartered Certified Accountants

Privacy

2 Lansdowne Road

Croydon

Surrey

CR9 2ER